PLN Mobile

Manage your electricity account, pay bills, and resolve power issues—all through an electricity payment app designed for Indonesian households and businesses. PLN Mobile is your complete solution for everything related to electricity services, putting control directly in your hands.

Payment and billing become effortless with PLN Mobile's integrated payment system. Purchase electricity tokens and settle bills instantly using virtual accounts, digital wallets, or credit cards. The app frequently offers exclusive token discounts, making your electricity costs more manageable. Whether you're a homeowner or business owner, streamlined bill payment saves time and eliminates the need for manual transactions.

Take charge of your electricity usage with the Independent Meter Record Reporting feature (SwaCAM). Instead of waiting for field officers to visit and record your meter readings, you can submit readings directly from the app. This self-service approach gives you accurate calculations of your bills without delays or dependency on external appointments, ensuring transparency in how your charges are determined.

Electricity issues require quick resolution, and PLN Mobile's complaint system makes reporting seamless. File issues directly through the app and benefit from Auto Dispatch technology, which routes your complaint to the nearest available technical officer in supported areas. Real-time notifications keep you informed about blackouts near your location and alert you when power is restored, so you're never caught off guard.

Need to expand your power capacity or install a new electrical connection? The electrical service submission feature lets you apply for new installations and power upgrades without visiting an office. Submit requests, track progress, and communicate with technical teams—all from your phone.

Beyond standard electricity management, PLN Mobile integrates additional services including ICONNET for internet installation, ElectricQu for electrical repairs, and Charge.In for EV charging stations. This comprehensive feature set makes PLN Mobile the most complete electricity application available in Indonesia for residents and businesses seeking centralized utility management.

Download PLN Mobile today and experience the convenience of managing your entire electricity account from anywhere. For support, reach out to the helpdesk at [email protected] or contact the customer service center.